Privacy Policy

Introduction

At Panowings ("we," "our," or "us"), we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website panowings.com and use our services.

Please read this Privacy Policy carefully. By accessing and using our website, you acknowledge that you have read, understood, and agree to be bound by all terms of this Privacy Policy. If you do not agree with our policies and practices, please do not use our website.

Information We Collect

Personal Information

We collect personal information that you voluntarily provide to us when you:

  • Register on our website
  • Place an order
  • Subscribe to our newsletter
  • Contact us
  • Participate in surveys or promotions

This information may include:

  • Name
  • Email address
  • Postal address
  • Phone number
  • Payment information
  • Shopping preferences

Automatically Collected Information

When you visit our website, we automatically collect certain information about your device, including:

  • IP address
  • Browser type
  • Operating system
  • Access times
  • Pages viewed
  • Referring website addresses

How We Use Your Information

We use the information we collect to:

  • Process and fulfill your orders
  • Send order confirmations and updates
  • Respond to your inquiries and support requests
  • Send marketing communications (with your consent)
  • Improve our website and services
  • Analyze usage patterns and trends
  • Prevent fraudulent transactions
  • Comply with legal obligations

Information Sharing

We may share your information with:

  • Service providers who assist in our operations
  • Payment processors for secure transactions
  • Shipping partners for order delivery
  • Marketing partners (with your consent)
  • Law enforcement when required by law

We do not sell or rent your personal information to third parties.

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Your Rights

You have the right to:

  • Access your personal information
  • Correct inaccurate information
  • Request deletion of your information
  • Withdraw consent for marketing communications
  • Object to certain processing activities
  • Request data portability

Cookies

We use cookies and similar tracking technologies to enhance your browsing experience. You can control cookie preferences through your browser settings. For more information, please see our Cookie Policy.

Children's Privacy

Our website is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

Changes to Privacy Policy

We may update this Privacy Policy periodically. The updated version will be indicated by an updated "Last revised" date and the updated version will be effective as soon as it is accessible.

Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us at:

Panowings
1097 Marinaside Crescent
Vancouver, BC V6Z 2Z4
Canada

Phone: +1 604-423-1325
Email: ask@panowings.com

Last revised: February 10, 2025