PanoWings

Get in Touch

Have questions about our products or need assistance? We're here to help! Fill out the form below or use our contact information to reach us.

1097 Marinaside Crescent, Vancouver, BC V6Z 2Z4, Canada

+1 604-423-1325

ask@panowings.com

Monday - Saturday: 10:00 AM - 8:00 PM

Sunday: 11:00 AM - 6:00 PM

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Frequently Asked Questions

We offer standard shipping (5-7 business days) and express shipping (2-3 business days) options. Standard shipping is free for orders over CA$100. For detailed shipping information and international rates, please visit our Shipping Policy page.

We accept returns within 30 days of purchase for unused items in original packaging. Custom orders and personalized items are non-returnable. Please visit our Returns Policy page for detailed information and return instructions.

Once your order ships, you'll receive a tracking number via email. You can use this number to track your package through our website or the carrier's tracking system. Please allow 24-48 hours for tracking information to become active.

Yes, we offer free size exchanges within 30 days of purchase. Simply contact our customer service team to initiate the exchange process. Please note that the item must be unused and in its original packaging.

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